Frequently asked questions


Payment

All prices included on this website are in Australian Dollars.

Payment for items purchased on the Pennygaff website may be made by;

  • Direct Deposit (Within Australia only). Direct Deposit Details will be supplied with the invoice that is emailed to you once you have completed checkout. If you have not received the direct deposit details after checkout, please contact us.

  • Australia Post Money Order or Australian cheque (Within Australia only). Details for posting your cheque or money order to Pennygaff will be forwarded to you via email upon completion of checkout. Please make cheque or Money order payable to Mark StLeon

  • Paypal - Use funds from your Paypal Account or use your credit card securely via the PayPal Payment System

Upon completion of checkout you will receive an automatically generated confirmation/invoice via email, with the type of payment that you have chosen shown on the invoice. If you do not receive your email, please check your junk/trash folder and place Pennygaff on your safe sender/whitelist - list, so that you receive all emails regarding your order. If the order confirmation has not arrived via email withing approx 10mins of placing your order, please contact us.

If you have chosen to pay by direct deposit, Australia Post Money Order or cheque, we will allow 8 working days for your payment to reach us, if it has not arrived within the 8 working days you will be notified and the transaction will be cancelled.

Please ensure that the information that you enter during checkout is correct, complete and valid as we are unable to process orders with incomplete or invalid data. We will email you if any of the information is incomplete to confirm the order and update the details supplied.

Pennygaff cannot be responsible for any processing or postal delays or postal losses that may occur if incorrect or invalid information is supplied.


Shipping and delivery information

Postage within Australia

Postage Prices within Australia per book;
Shipping in Australia is via Australia Post - normal regular postage:

  • 1 Book - $20.00
  • 2 Books - $30.00
  • 3 Books - $40.00
  • 4 Books - $50.00
  • 5 Books or more - Free regular post

Postage to the US & UK

Postage Prices to the US or UK per book;
Shipping to the US & UK is via Australia Post's basic Airmail Service

  • 1 Book - $60.00
  • 2 Books - $80.00
  • 3 Books - $100.00
  • 4 Books - $125.00
  • 5 Books or more - Free regular post

Photograph Only Orders:

Shipping in Australia is via Australia Post - normal regular postage: Up to 6 photographs - Flat Rate Postage $5.00

Shipping outside Australia is via Australia Post - Basic Airmail: Up to 6 photographs - Flat Rate Postage $10.00


Should you require postage that is either trackable or registered, please contact us prior to placing your order.

Or if you would like to place an order and are outside Australia, the US or UK, please contact us for a postage quote prior to placing your order.


Copyright

Copyright 2005 - Mark St Leon & Associates ABN 68 976 109 121 - All rights reserved. You must not reproduce, transmit (including broadcast), adapt, distribute, sell, modify or publish or otherwise use any of the material on the site, including images and text, without the site owner's prior written consent. Unless otherwise indicated, the originals of any visual images used on this website are owned and/or controlled by the website owner. If we have breached copyright, please contact us immediately.


Disclaimer

This website contains links to third party sites for your convenience and do not indicate, expressly or impliedly, endorsement of the site or the products or services provided at those sites. Should any of these links no longer exist or prove unreliable, please contact us immediately.

The information on the Pennygaff website is presented in good faith. It is believed to be correct on the date it was submitted. The information, products, product descriptions and prices on this website are subject to change without notice.

Pennygaff, its owner/s and/or employees/ associates will not be responsible for the results of any actions taken by you or anyone else on the basis of the information on this web site or the use of the products sold on this website. Pennygaff expressly disclaims all and any liability and responsibility for anything you do or don't do when relying on the information/products on this web site. This disclaimer applies to all people who visit this website, regardless of whether they have read the information on this web site or purchased any product from this website. Pennygaff, its owner/s and/or employees/associates will not be liable for any damages, loss or injury including, but not limited to, any failure of performance, interruption, omission, error, defect, delay in transmission, line failure or computer virus. I/we will not be liable for any damages, loss or injury, including, but not limited to, damages that result from your using, or being unable to use, the products on this website.


Privacy

If we have invaded your privacy, please contact us immediately.